1.1. Company Details:

GONNA is a performance-driven sports nutrition brand based in Amsterdam, Netherlands.

GONNA B.V.
Van Bossestraat 13H
1051JR, Amsterdam
The Netherlands

Email: info@gonna.com

1.2. Eligibility:

To use our website or make a purchase, you must be at least 18 years old or have permission from a parent or legal guardian.

1.3. Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date. Continued use of our website indicates acceptance of the updated terms.

2.1. License to Use:

You are granted a limited, non-exclusive, and revocable license to access and use the website for personal and non-commercial purposes.

2.2. Prohibited Activities:

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Upload malicious software, such as viruses or trojans.

• Use automated tools (e.g., bots or scrapers) to access the website.

2.3. Accuracy of Information:

We strive to ensure that all product descriptions, prices, and content are accurate. However, errors may occur. GONNA reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

3.1. Order Acceptance:

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where:

• Payment cannot be processed.

• Shipping restrictions apply.

• Products are out of stock.

3.2. Pricing and Payment:

• All prices are listed in [currency] and include applicable taxes unless otherwise stated.

• Payment can be made using accepted methods such as credit/debit cards, PayPal, or other payment gateways displayed at checkout.

• By placing an order, you confirm that the payment details provided are valid and authorized.

3.3. Order Confirmation:

Once your order is placed, you will receive a confirmation email. This does not constitute acceptance of your order. The contract of sale is formed when your order is dispatched.

3.4. Promotions and Discounts:

Promotions and discounts are subject to specific terms and may not be combined unless explicitly stated. GONNA reserves the right to cancel or modify promotions at any time.

4.1. Shipping Costs and Timelines:

Shipping fees and delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided for guidance and are not guaranteed.

4.2. International Shipping:

Customs duties, taxes, or other fees for international orders are the responsibility of the customer.

4.3. Lost or Delayed Shipments:

We are not responsible for delays caused by carriers or customs. If your shipment is lost, please contact us at support@gonna.com.

5.1. Return Policy:

Due to the nature of our products as sports nutrition, we cannot accept returns for health and safety reasons. All sales are final, and we encourage you to review product descriptions and ingredients carefully before purchasing.

5.2. Refunds:

Refunds will only be issued in cases where products arrive damaged or incorrect. In such cases, you must notify us within [7 days] of receipt by contacting [support@gonna.com], including proof such as photos.

5.3. Exchanges:

Exchanges are not available due to health and safety regulations.

6.1. All content on our website, including text, images, logos, and product designs, is the property of GONNA or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2. You may not use, reproduce, distribute, or modify any content without prior written consent from GONNA.

To the fullest extent permitted by law, GONNA is not liable for:

• Indirect, incidental, or consequential damages arising from your use of our website or services.

• Losses caused by unauthorized access to your account due to your failure to maintain secure credentials.

• Delays or failures beyond our control, such as natural disasters or carrier disruptions.

These Terms and Conditions are governed by the laws of the Netherlands. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Amsterdam, Netherlands.