We collect both personal and non-personal information to provide and improve our services.

1. Personal Information You Provide:

We collect personal information that you voluntarily provide when interacting with our website or services, including but not limited to:

• Name, email address, postal address, and phone number.

• Account credentials, such as username and password.

• Payment details, including credit card information.

• Communication preferences.

2. Information Collected Automatically:

We also collect information about your device and usage patterns through automated technologies, such as cookies, web beacons, and log files. This may include:

• IP address.

• Browser type and version.

• Operating system.

• Referring website addresses.

• Pages viewed and time spent on the website.

• Usage data, such as clicks, interactions, and navigation patterns.

We use the information collected to operate, enhance, and secure our website and services. Specific purposes include:

• Providing and maintaining services, including fulfilling orders and processing transactions.

• Personalizing your experience to improve usability and relevance.

• Responding to your inquiries and communicating updates about your account.

• Sending marketing communications (only with your consent).

• Enhancing our website and user experience through data analysis.

• Preventing fraudulent or unauthorized activities.

• Complying with applicable legal and regulatory obligations.

We prioritize the security of your personal information and employ industry-standard measures to protect it. These measures include encryption, firewalls, and secure data storage systems. However, no system can guarantee complete security, and we encourage you to take precautions, such as safeguarding your account credentials.

We may share your personal information with third parties in limited and specific circumstances:

1. With Your Consent: We will share information with third parties if you have given explicit permission.

2. Legal Compliance: To comply with legal obligations, subpoenas, or court orders.

3. To Protect Rights: When necessary to protect the safety, rights, or property of GONNA, our users, or others.

4. Business Operations: With trusted third-party service providers and partners who assist in operating our business, such as payment processors, logistics companies, and marketing agencies. These parties are bound by confidentiality agreements and use the information solely for the intended purpose.

We use cookies and similar tracking technologies to enhance your experience, analyze website performance, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

You have specific rights regarding the personal information we collect about you:

1. Access: You can request access to the personal data we hold about you.

2. Correction: You can request corrections to inaccurate or incomplete information.

3. Deletion: You can request that we delete your personal data, subject to certain legal obligations.

4. Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights, please contact us at [privacy@gonna.com].

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit theMicrosoft Privacy Statement.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.